Global Health Renegade respects the privacy needs and concerns of our customers and visitors. That is why any personal information, such as your name, address, email address or phone number ("Personal Information") that you provide to us is important to us. To earn your trust, we respect your privacy in handling Personal Information relating to you and your transactions with us, on our website ("Sites", “Websites”, “GlobalHealthRenegade.com”). This Privacy Statement describes the Personal Information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it. By using the sites, the user agrees, without limitation or qualification, to be bound by this Privacy Statement. When you provide Personal Information on our online sites, you are consenting to the manner in which GlobalHealthRenegade.com will collect, use, disclose and otherwise manage your Personal Information, as set out below.
Who May Use the Sites: The sites are not intended or designed to attract users under the age of 18. We do not collect Personal Information from any person we know to be under the age of 18. If you are under 18, we ask that you not send us any Personal Information. Do not send us information unless you consent to the application of Australian law and to the use and disclosure of your information consistent with this Privacy Statement.
Collection and Use of Personal Information: We may collect Personal Information that you provide us when you: Purchase, order, return, exchange or request certain information about our products and services; Visit or register with our sites or participate in another feature of our sites; Enter into a contest or respond to one of our surveys; or Provide us with comments or suggestions. We may also collect Personal Information about you from our Service Providers who provide us with e-commerce related services related to the sites.
Shopping at GlobalHealthRenegade.com: When you purchase products and/or services from the sites, we will collect your transaction and personal information and keep a history of your purchases. We use this information to process your orders and to better assist you when you revisit the sites. When you return previously purchased merchandise or request a refund or exchange, you may be asked to give your name, address, phone number and show information that identifies you, such as your driver's license. We collect this information to help prevent fraud. Read T & C for Refund Policy.
Site Registration: Registration is an optional service provided by our sites. You do not have to register to browse on our sites, but you do have to register to purchase products on our sites. When you register, you are asked for information such as your name, address, phone number, email address, passwords that you select. Your registration information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information.
Contests, Questions or Surveys: When you ask a question, participate in a survey or enter a contest on the sites, we may collect your name, address, phone number and e-mail address. We use this information to administer your participation in a contest. At the time you are entering a contest, we may ask your permission to send you future marketing information from GlobalHealthRenegade.com.
Promotional Information and Marketing Materials: We would like to inform you of products and services, sales and special offers that might benefit you. When you register online or participate in a survey, we may use your information to contact you via email about our products, services, sales and special offers. We may also send you information about our product and service offerings if you have provided us with your name and address email address or phone numbers via our sites.
Access to Personal Information by Companies that Work with or on Behalf of GlobalHealthRenegade.com: Some of our operations, such as our electronic commerce, may be managed by Service Providers who are unaffiliated companies. These companies may share Personal Information with their affiliates and with service providers whom they engage to perform services related to our sites or the operation of our business. Examples of these services include payment processing and authorisation, fraud protection and credit risk reduction, product customisation, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. These companies may have access to your Personal Information on a confidential basis only to the extent necessary to perform their functions. In no event will we authorise these companies to use your Personal Information for any reason other than to provide you with those specific services. If your purchases are being shipped to you, your shipping information will be shared with our delivery service providers. Our delivery service providers are asked not to use your Personal Information for any purpose other than making the delivery. Sale of Business: In the event that GlobalHealthRenegade.com or some of our assets are sold or transferred or used as security, your Personal Information may be transferred to third parties as part of that transaction.
Disclosures of Personal Information in Legal Proceedings: If GlobalHealthRenegade.com or any of our Service Providers is requested by law enforcement officials or judicial authorities to provide Personal Information on individual users, GlobalHealthRenegade.com or the applicable Service Provider may, without your consent, provide such information. In matters involving claims of personal or public safety, GlobalHealthRenegade.com or the applicable Service Provider may provide your Personal Information to appropriate authorities without your consent or court process. GlobalHealthRenegade.com or our Service Providers also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving GlobalHealthRenegade.com, the applicable Service Provider, or otherwise as required by law. We may also disclose Personal Information to assist in debt collection where you owe a debt to us.
Additional Information about Our Sites
Visiting our Sites: In general, you can visit our sites without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our sites and other related information such as page requests, browser type, operating system and average time spent on our sites. We use this information to monitor and improve our sites.
Cookies and Tracer Tags: Our sites use a technology called "cookies". A cookie is a tiny element of data that our sites can send to your browser, which may then be stored on your hard drive so we can recognise you when you return. All pages on our sites where you are prompted to log in or that are customisable require that you accept cookies. If you have registered with our sites, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver products and personalised services, and (3) will provide us and our Service Providers with information that we will use to personalise our sites in accordance with your preferences. Cookies are also required to optimise your shopping experience in that they allow you to add multiple items to your shopping basket before checking out. You may set your web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our sites, you will limit the functionality we can provide when you visit our sites. Tracer Tags: Our sites may also use a technology called "tracer tags". These may also be referred to as "Clear GIFs" or "Web Beacons". This technology allows us to understand which pages you visit on our sites. These tracer tags are used to help us optimise and tailor our sites for you and other future website visitors.
Security of Personal Information: We maintain administrative, technical and physical safeguards to protect against unauthorised access, use, modification and disclosure of Personal Information in our custody and control. However, even with the best technology, no website is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.
Secure Shopping: When you place orders on our sites, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our sites from capturing and viewing your Personal Information. Since any order information you provide to us on our sites will be transmitted using a secure connection, if your web browser cannot support this level of security, you will not be able to order products through our sites. The most recent versions of Netscape Navigator and Microsoft Internet Explorer can support a secure connection and can be downloaded for free from the Netscape and Microsoft website respectively. Most modern browsers support a secure connection.
Privacy Statement Modifications: From time to time we may modify or amend this Privacy Statement in order to comply with new laws or regulations or to reflect future changes in our business practices. Any changes in our policies will be communicated in this page so please check back on occasion.
Contacting Us: If you have any questions about our handling of Personal Information, please contact us at by filling out the form on the Contact page.
Last Updated: 27th September 2013